Unfortunately Sophos have made this installer an application and not an installer package.

As a result it cannot be deployed using Apple Remote Desktop, Casper, Munki, or any other Mac management tool.

This can be done through the Add/Remove Programs control panel (click on Start, select Control Panel and then Add/Remove Programs).

You will need to reboot after uninstalling your anti-virus. Sophos Anti-Virus must be installed as a user with an Administrator account.

If you want to use the Juniper Networks preconfigured profile, use the profile named junos-sophos-av-defaults in your UTM policy.

If that also fails, you should check the common problems below.

The main pattern database, which includes protection against critical viruses, URI checks, malware, worms, Trojans, and spyware, is located on remote Sophos Extensible List servers maintained by Sophos.

Note: The Sophos antivirus scanning feature is a separately licensed subscription service.

Once you're on the latest service pack for your version of Windows, ensure that all Microsoft Windows critical updates have been installed.

We recommend that you set your computer to automatically install Microsoft updates. You may need to reboot after installing these updates. All PCs must have their existing anti-virus software removed prior to installing Sophos Anti-Virus.